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Syera Nyrvana
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Syera Nyrvana Touring Corp.
Debut Collection.
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Shipping policy

At Syera, every order is prepared with precision and care. Our goal is to deliver your purchase promptly while ensuring it arrives in pristine condition.



Global Shipping

We are delighted to offer worldwide delivery to most destinations.
Our shipping partners are chosen for their reliability, discretion, and service quality.


Order Processing

  • Processing Time: Orders are typically processed within 1–3 business days.

  • Custom or Made-to-Order Items: May require additional processing time; our Client Care team will notify you if applicable.

  • Processing time does not include shipping transit time.


Shipping Methods & Estimated Delivery

United States

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 1–2 business days

International

  • Standard International: 7–14 business days (transit time may vary by country)

  • Express International: 3–7 business days (where available)

Delivery estimates begin after order processing and dispatch. During high-volume periods, slight delays may occur.


Tracking & Delivery

  • A tracking number will be emailed to you once your order ships.

  • You may track your shipment via our website or the carrier’s tracking system.

  • Delays due to customs clearance or global shipping disruptions are outside of Syera’s control.


Customs Duties & Import Fees

  • For international orders, clients are responsible for any import duties, taxes, and customs fees.

  • These are determined by the destination country and must be paid directly to the carrier or customs authority.

  • Syera cannot estimate or alter these charges.


Shipping Restrictions

Certain destinations or products may be subject to:

  • Local shipping regulations

  • Customs restrictions

  • Special handling requirements

Our Client Care team will contact you if your order is affected.


Insurance & Risk

  • All international shipments are insured up to USD $100.

  • Additional insurance is available upon request prior to shipment.

  • Claims for lost or damaged goods must be submitted within 7 days of delivery.


Lost or Damaged Shipments

  • Domestic: If confirmed lost or damaged, we will replace or refund at no cost.

  • International: We will initiate an investigation with the carrier. A replacement or refund will be processed once the investigation is concluded (typically 10–14 business days).


Return Shipping

  • Domestic: Complimentary return shipping for exchanges or store credit.

  • International: Return shipping costs are the responsibility of the client.

  • All returns must be initiated within 30 days of delivery in accordance with our Return Policy.


Policy Updates

We may amend this policy at any time to reflect service or compliance changes. The most current version will always be available on our website.


 

📩 For all shipping inquiries: info@syeranyrvana.com
Our Client Care team is here to assist you.